Privacy Statement

We respect your privacy. Whether you place an on-line order, or e-mail us, your personal information is handled with your privacy and security in mind. We collect information from our users at several different points on our website:

Registration
In order to use some functions of this website, a user must first complete a registration form. During registration a user is required to give their contact information (such as name and email address).

Ordering
We request information from the user on our order forms. Here, a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used specifically for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
Cookies are bits of information stored on your computer that enable us to customize your shopping experience and identify you when you return. Cookies can be disabled, but please keep in mind that if you do so, your browsing experience may be limited.

Log Files
We use IP addresses to analyze trends, administer the site, and track user movement only within our website. IP addresses are not linked to personally identifiable information.

Communications
We may also retain the content of the communications that are sent to our customer service representatives.

Information Use
The information collected is used to, among other things, aggregate statistical information, facilitate system administration, improve the content of the Site, to fill orders, and also to respond to user requests for information. We use the information that is collected from the Site to better serve customers. We may also use the information collected to notify Site Visitors of changes to the Site, to notify Site Visitors of new products made available via the Site, and for any other legitimate and lawful business purposes.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our websites.

Delivery & Shipping Policy

Orders will be shipped within 5 business days after the order is placed for in-stock merchandise. Orders are shipped via ground shipping services. Shippers may include UPS, Fedex, US Postal Service or others as appropriate. Standard shipping rates do not include anywhere outside the US 48 contiguous states. Please email us for a quote on Hawaii, Alaska, or International shipping.

Return / Refund Policy

All sales are final. Please order just one box if you wish to try the tool. These items are dental tools, thus we cannot re-use the items. Thus, we do not offer returns for refund on any item. Shipping and Handling is also non-refundable. Restocking and other fees may be charged.